Total complaints
1
Filed since Appr
2026 data Public-data reference. official source
related to this activity. Due to the above-referenced account being closed and resolved with Gateway
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows related to this activity. Due to the above-referenced account being closed and resolved with Gateway's complaint history from CFPB public records. 1 consumers have filed complaints since Appr. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Appr
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
related to this activity. Due to the above-referenced account being closed and resolved with Gateway complaint mix by product
- I received 1 100.0% – 0% relief
How related to this activity. Due to the above-referenced account being closed and resolved with Gateway's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a printed payment history from Santander followed by a second letter from Santander | 1 |
Top States
| State | Complaints |
|---|---|
| the communication was sent to you in error. Your account should not have been included in the communication from Santander. Please disregard any previous communications. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Gateway One Lending XXXX XXXX XXXX. ( Gateway ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About related to this activity. Due to the above-referenced account being closed and resolved with Gateway
related to this activity. Due to the above-referenced account being closed and resolved with Gateway has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appr, and the most recent logged activity is Approximat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, related to this activity. Due to the above-referenced account being closed and resolved with Gateway reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a printed payment history from Santander followed by a second letter from Santander", and the single most common underlying issue is "Gateway One Lending XXXX XXXX XXXX. ( Gateway )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating related to this activity. Due to the above-referenced account being closed and resolved with Gateway: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does related to this activity. Due to the above-referenced account being closed and resolved with Gateway have?
related to this activity. Due to the above-referenced account being closed and resolved with Gateway has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does related to this activity. Due to the above-referenced account being closed and resolved with Gateway respond to complaints on time?
related to this activity. Due to the above-referenced account being closed and resolved with Gateway has a 0% timely response rate to CFPB complaints.
What is the most common complaint about related to this activity. Due to the above-referenced account being closed and resolved with Gateway?
The most common issue reported against related to this activity. Due to the above-referenced account being closed and resolved with Gateway is "Gateway One Lending XXXX XXXX XXXX. ( Gateway )" in the "I received a printed payment history from Santander followed by a second letter from Santander" product category.
Read our methodology — how this data is sourced, computed, and verified.
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