Total complaints
1
Filed since Firs
2026 data Public-data reference. official source
refinancing
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows refinancing's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Firs
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
refinancing complaint mix by product
- Cardinal Finance 1 100.0% – 0% relief
How refinancing's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Cardinal Finance repeatedly listed the property address incorrectly by adding a unit number to the mailing and property address fields in loan documents. The recorded Deed clearly shows the property address without a unit number. The unit number appears only in the legal description as a condominium designation | 1 |
Top States
| State | Complaints |
|---|---|
| or resale. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cardinal Finance claimed that XXXX confirmed the address requires a unit number. I personally verified this with the XXXX ZIP Code Lookup | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About refinancing
refinancing has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, refinancing reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Cardinal Finance repeatedly listed the property address incorrectly by adding a unit number to the mailing and property address fields in loan documents. The recorded Deed clearly shows the property address without a unit number. The unit number appears only in the legal description as a condominium designation", and the single most common underlying issue is "Cardinal Finance claimed that XXXX confirmed the address requires a unit number. I personally verified this with the XXXX ZIP Code Lookup".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating refinancing: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does refinancing have?
refinancing has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does refinancing respond to complaints on time?
refinancing has a 0% timely response rate to CFPB complaints.
What is the most common complaint about refinancing?
The most common issue reported against refinancing is "Cardinal Finance claimed that XXXX confirmed the address requires a unit number. I personally verified this with the XXXX ZIP Code Lookup" in the "Cardinal Finance repeatedly listed the property address incorrectly by adding a unit number to the mailing and property address fields in loan documents. The recorded Deed clearly shows the property address without a unit number. The unit number appears only in the legal description as a condominium designation" product category.
Read our methodology — how this data is sourced, computed, and verified.
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