Total complaints
2
Filed since For
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows refer to your Transmission Confirmation Document. Then's complaint history from CFPB public records. 2 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How refer to your Transmission Confirmation Document. Then's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all new referrals will be sent through XXXX instead of XXXX. XXXX referrals can be identified by the XXXX step | 1 |
| all new referrals will be sent through XXXX instead of XXXX. Desktop referrals can be identified by the XXXX step | 1 |
| State | Complaints |
|---|---|
| access your Prod URL. Finally | 2 |
| Issue | Complaints |
|---|---|
| weekly | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
refer to your Transmission Confirmation Document. Then has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For exampl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, refer to your Transmission Confirmation Document. Then reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all new referrals will be sent through XXXX instead of XXXX. XXXX referrals can be identified by the XXXX step", and the single most common underlying issue is "weekly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating refer to your Transmission Confirmation Document. Then: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
refer to your Transmission Confirmation Document. Then has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
refer to your Transmission Confirmation Document. Then has a 0% timely response rate to CFPB complaints.
The most common issue reported against refer to your Transmission Confirmation Document. Then is "weekly" in the "all new referrals will be sent through XXXX instead of XXXX. XXXX referrals can be identified by the XXXX step" product category.
Read our methodology — how this data is sourced, computed, and verified.