Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows recognizing that I was frustrated's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How recognizing that I was frustrated's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I talked with XXXX at Freedom Mortgage. I explained why I was calling | 1 |
| State | Complaints |
|---|---|
| she could not hold any longer. | 1 |
| Issue | Complaints |
|---|---|
| she stated I needed to upload my policy declaration. I explained that I had. She then indicated that the information Freedom received was out-of-date. I explained it was not as I looked at the information received from XXXX XXXX via email and the declaration on my XXXX XXXX account online. XXXX then wanted to know what mortgage company was declared. It is Freedom Mortgage. XXXX then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
recognizing that I was frustrated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, recognizing that I was frustrated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I talked with XXXX at Freedom Mortgage. I explained why I was calling", and the single most common underlying issue is "she stated I needed to upload my policy declaration. I explained that I had. She then indicated that the information Freedom received was out-of-date. I explained it was not as I looked at the information received from XXXX XXXX via email and the declaration on my XXXX XXXX account online. XXXX then wanted to know what mortgage company was declared. It is Freedom Mortgage. XXXX then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating recognizing that I was frustrated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
recognizing that I was frustrated has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
recognizing that I was frustrated has a 0% timely response rate to CFPB complaints.
The most common issue reported against recognizing that I was frustrated is "she stated I needed to upload my policy declaration. I explained that I had. She then indicated that the information Freedom received was out-of-date. I explained it was not as I looked at the information received from XXXX XXXX via email and the declaration on my XXXX XXXX account online. XXXX then wanted to know what mortgage company was declared. It is Freedom Mortgage. XXXX then" in the "I talked with XXXX at Freedom Mortgage. I explained why I was calling" product category.
Read our methodology — how this data is sourced, computed, and verified.