Total complaints
2
Filed since When
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows re : misleading application process's complaint history from CFPB public records. 2 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How re : misleading application process's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I saw many terms I was not aware of during the application process | 2 |
| State | Complaints |
|---|---|
| credit inquiry without full and complete disclosure or at least a warning. On XX/XX/2022 I called XXXX to determine the status | 1 |
| credit inquiry without full and complete disclosure or at least a warning. On XX/XX/2022 I called XXXX/Upgrade to determine the status | 1 |
| Issue | Complaints |
|---|---|
| ie charges accrue immediately. I have no need for such a product and felt misled by the clever and timely marketing which I believe did not explain these terms. So I contacted XXXX by telephone to close the card and complain - and then found out that XXXX had made a credit inquiry related to this product. I checked on several credit monitoring sites and saw the hard inquiry - in talking with the agent at XXXX I was advised that I likely missed the disclosure about the credit hit that would follow after approval - which I do not believe occurred otherwise I would have abandoned the application and never would have accepted this product as its useless to me. The representative at XXXX offered to help by requesting a removal of the inquiry | 1 |
| ie charges accrue immediately. I have no need for such a product and felt misled by the clever and timely marketing which I believe did not explain these terms. So I contacted XXXXUpgrade by telephone to close the card and complain - and then found out that XXXX/Upgrade had made a credit inquiry related to this product. I checked on several credit monitoring sites and saw the hard inquiry - in talking with the agent at XXXX/Upgrade I was advised that I likely missed the disclosure about the credit hit that would follow after approval - which I do not believe occurred otherwise I would have abandoned the application and never would have accepted this product as its useless to me. The representative at XXXX/Upgrade offered to help by requesting a removal of the inquiry | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
re : misleading application process has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When the X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, re : misleading application process reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I saw many terms I was not aware of during the application process", and the single most common underlying issue is "ie charges accrue immediately. I have no need for such a product and felt misled by the clever and timely marketing which I believe did not explain these terms. So I contacted XXXX by telephone to close the card and complain - and then found out that XXXX had made a credit inquiry related to this product. I checked on several credit monitoring sites and saw the hard inquiry - in talking with the agent at XXXX I was advised that I likely missed the disclosure about the credit hit that would follow after approval - which I do not believe occurred otherwise I would have abandoned the application and never would have accepted this product as its useless to me. The representative at XXXX offered to help by requesting a removal of the inquiry".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating re : misleading application process: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
re : misleading application process has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
re : misleading application process has a 0% timely response rate to CFPB complaints.
The most common issue reported against re : misleading application process is "ie charges accrue immediately. I have no need for such a product and felt misled by the clever and timely marketing which I believe did not explain these terms. So I contacted XXXX by telephone to close the card and complain - and then found out that XXXX had made a credit inquiry related to this product. I checked on several credit monitoring sites and saw the hard inquiry - in talking with the agent at XXXX I was advised that I likely missed the disclosure about the credit hit that would follow after approval - which I do not believe occurred otherwise I would have abandoned the application and never would have accepted this product as its useless to me. The representative at XXXX offered to help by requesting a removal of the inquiry" in the "I saw many terms I was not aware of during the application process" product category.
Read our methodology — how this data is sourced, computed, and verified.