re-fusal of product thru my postoffice tracking information that product was delivered back to Merchant XX/XX/XXXX documention called them back to re-open case # XXXX at leaset Claims Dept with Chase said they can't re-open case the Merchant sent in Concrete evidence that suppotrs purchase I said I never said I did not order pruduct I ordered 1 bottle of XXXX XXXX not 7 bottles and a Membership 5 or six times and went into the bank personally with my husband. I could believe the Branch Manager in XXXXXXXX XXXX WA. her name is XXXX XXXX XXXX. She did not even do so much as bring up our account on her computer She said Well you pushed the botton and I never order anything on line myself This can't be handled at Branch Level and there nothing she can do

What the CFPB Record Shows About re-fusal of product thru my postoffice tracking information that product was delivered back to Merchant XX/XX/XXXX documention called them back to re-open case # XXXX at leaset Claims Dept with Chase said they can't re-open case the Merchant sent in Concrete evidence that suppotrs purchase I said I never said I did not order pruduct I ordered 1 bottle of XXXX XXXX not 7 bottles and a Membership 5 or six times and went into the bank personally with my husband. I could believe the Branch Manager in XXXXXXXX XXXX WA. her name is XXXX XXXX XXXX. She did not even do so much as bring up our account on her computer She said Well you pushed the botton and I never order anything on line myself This can't be handled at Branch Level and there nothing she can do

re-fusal of product thru my postoffice tracking information that product was delivered back to Merchant XX/XX/XXXX documention called them back to re-open case # XXXX at leaset Claims Dept with Chase said they can't re-open case the Merchant sent in Concrete evidence that suppotrs purchase I said I never said I did not order pruduct I ordered 1 bottle of XXXX XXXX not 7 bottles and a Membership 5 or six times and went into the bank personally with my husband. I could believe the Branch Manager in XXXXXXXX XXXX WA. her name is XXXX XXXX XXXX. She did not even do so much as bring up our account on her computer She said Well you pushed the botton and I never order anything on line myself This can't be handled at Branch Level and there nothing she can do has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then I was, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, re-fusal of product thru my postoffice tracking information that product was delivered back to Merchant XX/XX/XXXX documention called them back to re-open case # XXXX at leaset Claims Dept with Chase said they can't re-open case the Merchant sent in Concrete evidence that suppotrs purchase I said I never said I did not order pruduct I ordered 1 bottle of XXXX XXXX not 7 bottles and a Membership 5 or six times and went into the bank personally with my husband. I could believe the Branch Manager in XXXXXXXX XXXX WA. her name is XXXX XXXX XXXX. She did not even do so much as bring up our account on her computer She said Well you pushed the botton and I never order anything on line myself This can't be handled at Branch Level and there nothing she can do reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX on XX/XX/XXXX so I called Merchant back ASAP within 10 mins. I explained that I only ordered one bottle and was charged XXXX. XXXX which I did not authorize the Rep. lied and said it was already on truck for shipping. I said you are now lying to me and I wanted them to cancel entitre due to been deceitful and dis-honest. He laughed and said no he can't cancel order I told him I was going to call my bank to dis-pute charges. He said when you get the products send it back and then I can get a refund which is incorrect. I have proof of Ordering Confirmation", and the single most common underlying issue is "I have comformation I refused products thru my Postoffice they gave me a tracking number in which I followed it and it was sent back to thier warehouse in which it was delivered on XX/XX/XXXX. So I tried to get my money back from my Bank Chase that was another horrible experience I had called claim Dept and had them do a investigation as process is which no one from my bank every called me to ask any questions at all".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating re-fusal of product thru my postoffice tracking information that product was delivered back to Merchant XX/XX/XXXX documention called them back to re-open case # XXXX at leaset Claims Dept with Chase said they can't re-open case the Merchant sent in Concrete evidence that suppotrs purchase I said I never said I did not order pruduct I ordered 1 bottle of XXXX XXXX not 7 bottles and a Membership 5 or six times and went into the bank personally with my husband. I could believe the Branch Manager in XXXXXXXX XXXX WA. her name is XXXX XXXX XXXX. She did not even do so much as bring up our account on her computer She said Well you pushed the botton and I never order anything on line myself This can't be handled at Branch Level and there nothing she can do: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.