Total complaints
1
Filed since Desp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX continues to update the balance | 1 |
| State | Complaints |
|---|---|
| which misrepresents the age and status of the debt. | 1 |
| Issue | Complaints |
|---|---|
| and date of last activity on my credit reports the most recent update occurred in XXXX. This makes it appear as though the account is still active or newly delinquent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX continues to update the balance", and the single most common underlying issue is "and date of last activity on my credit reports the most recent update occurred in XXXX. This makes it appear as though the account is still active or newly delinquent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against re-aging the account and causing further damage to my credit profile. I sent XXXX a formal Intent to Sue letter and received a generic response claiming the information was accurate without addressing the real issue : the continuous updates on a charged-off account from XXXX is "and date of last activity on my credit reports the most recent update occurred in XXXX. This makes it appear as though the account is still active or newly delinquent" in the "XXXX continues to update the balance" product category.
Read our methodology — how this data is sourced, computed, and verified.