CFPB · Single-product concentration
Quality Recovery Services, Inc.
75 CFPB complaints · 74.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Quality Recovery Services, Inc.: 74.7% of 75 CFPB complaints sit in "Debt collection". Timely 82.7% · relief 2.7%. Allegations, not findings.
- Single-product concentration
- -80% filings 2015 to 2025
CFPB relief outcome brief
CCDB company quality-recovery-services-inc
2.7% relief · 82.7% timely · 75 filings · Debt collection
Same-product relief peers
Nearest relief peer: Duvera Billing Services, LLC (2.7% relief)
Quality Recovery Services, Inc. closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Quality Recovery Services, Inc.'s 75 filings include narrative text
61.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quality Recovery Services, Inc. complaint mix by product
- Debt collection 56 74.7% – 2% relief
- Credit reporting, 15 20.0% – 7% relief
- Credit reporting 2 2.7% – 0% relief
- Credit reporting 2 2.7% – 0% relief
How Quality Recovery Services, Inc.'s 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 56 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting | 2 |
Concentrated filing states for Quality Recovery Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 74.7% of this company's filings
Quality Recovery Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -80% vs 2015
Top States
| State | Complaints |
|---|---|
| GA | 56 |
| FL | 6 |
| OH | 2 |
| WA | 2 |
| SC | 2 |
| TX | 1 |
| IL | 1 |
| MA | 1 |
| NC | 1 |
| AL | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 21 |
| Incorrect information on your report | 11 |
| False statements or representation | 9 |
| Written notification about debt | 7 |
| Cont'd attempts collect debt not owed | 7 |
| Disclosure verification of debt | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on credit report | 2 |
| Improper use of your report | 1 |
| Communication tactics | 1 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 5 | 0% |
| 2016 | 8 | 12.5% |
| 2017 | 18 | 100% |
| 2018 | 10 | 100% |
| 2019 | 10 | 100% |
| 2020 | 4 | 100% |
| 2021 | 6 | 100% |
| 2022 | 6 | 100% |
| 2023 | 6 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Quality Recovery Services, Inc. filings cluster in one product
Quality Recovery Services, Inc.'s 75 logged complaints stay concentrated: only 11 states show a filing. 61.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-01-26.
Quality Recovery Services, Inc. answers 82.7% of complaints inside the CFPB's tracked window and closes 90.7% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quality Recovery Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Quality Recovery Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 75.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.7%.
- BRite Financial Services, Inc. Δ 0.0 pts · 104 complaints 82.7%timely
- Colony Brands, Inc. Δ 0.1 pts · 2.9K complaints 82.8%timely
- FEDChex Recovery, LLC Δ 0.1 pts · 221 complaints 82.8%timely
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.1 pts · 356 complaints 82.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Quality Recovery Services, Inc. (82.7% timely; 2.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration