Total complaints
1
Filed since To m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage's complaint history from CFPB public records. 1 consumers have filed complaints since To m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I refused to pay the billing without proof of debt. The Chief Appraiser took it upon herself to contact CitiMortgage | 1 |
| State | Complaints |
|---|---|
| Inc. because interest rates went down to less then half of what CitiMortgage was charging and their interference with the Tax Appraiser in which they never answered us either. | 1 |
| Issue | Complaints |
|---|---|
| Inc. for a copy of the debt that the Chief Appraiser said was owed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To m, and the most recent logged activity is To make a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I refused to pay the billing without proof of debt. The Chief Appraiser took it upon herself to contact CitiMortgage", and the single most common underlying issue is "Inc. for a copy of the debt that the Chief Appraiser said was owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage has a 0% timely response rate to CFPB complaints.
The most common issue reported against putting on one minute and taking off another until we requested a correct pay off amount. We were wanting to pay off CitiMortgage is "Inc. for a copy of the debt that the Chief Appraiser said was owed" in the "I refused to pay the billing without proof of debt. The Chief Appraiser took it upon herself to contact CitiMortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.