Total complaints
2
Filed since XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows pursuing further action. I strongly encourage your organization to respond in writing via email's complaint history from CFPB public records. 2 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How pursuing further action. I strongly encourage your organization to respond in writing via email's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including my prior efforts to contact you by XXXX I have already attempted and can verify. If you continue to disregard my written request and insist on phone-only communication | 1 |
| including my prior efforts to contact you by mailwhich I have already attempted and can verify. If you continue to disregard my written request and insist on phone-only communication | 1 |
| State | Complaints |
|---|---|
| as I have clearly and lawfully requested. I remain willing to resolve this matter promptly and in good faithwithin the boundaries of my rights under federal law. Thank you.I am keeping detailed records of all communication attempts | 2 |
| Issue | Complaints |
|---|---|
| this may constitute a violation of federal law. Should this noncompliance persist | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
pursuing further action. I strongly encourage your organization to respond in writing via email has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, pursuing further action. I strongly encourage your organization to respond in writing via email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including my prior efforts to contact you by XXXX I have already attempted and can verify. If you continue to disregard my written request and insist on phone-only communication", and the single most common underlying issue is "this may constitute a violation of federal law. Should this noncompliance persist".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating pursuing further action. I strongly encourage your organization to respond in writing via email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
pursuing further action. I strongly encourage your organization to respond in writing via email has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
pursuing further action. I strongly encourage your organization to respond in writing via email has a 0% timely response rate to CFPB complaints.
The most common issue reported against pursuing further action. I strongly encourage your organization to respond in writing via email is "this may constitute a violation of federal law. Should this noncompliance persist" in the "including my prior efforts to contact you by XXXX I have already attempted and can verify. If you continue to disregard my written request and insist on phone-only communication" product category.
Read our methodology — how this data is sourced, computed, and verified.