Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act )'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX ( XXXX ) and dba XXXX XXXX XXXX ( XXXX ) and AMEX arbitrary or capricious decision ( s ) to make or having made full disclosure or public record of ( 1 ) erroneous credit scores and false reporting of AMEX accounts about consumer presented an inaccurate image of my credit worthiness that violated or in violation of Section 1036 ( a ) ( 1 ) of the CFPA prohibits unfair | 1 |
| State | Complaints |
|---|---|
| 15 U.S.C. 6801- 6804 and Section 19831985 for injunctive relief | 1 |
| Issue | Complaints |
|---|---|
| ( fraudulent activities ) to said third party debt collection agency ( GCS Limited Partnership ) violated or in violation of Section 13 ( b ) of the Federal Trade Commission Act ( FTC Act ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX ( XXXX ) and dba XXXX XXXX XXXX ( XXXX ) and AMEX arbitrary or capricious decision ( s ) to make or having made full disclosure or public record of ( 1 ) erroneous credit scores and false reporting of AMEX accounts about consumer presented an inaccurate image of my credit worthiness that violated or in violation of Section 1036 ( a ) ( 1 ) of the CFPA prohibits unfair", and the single most common underlying issue is "( fraudulent activities ) to said third party debt collection agency ( GCS Limited Partnership ) violated or in violation of Section 13 ( b ) of the Federal Trade Commission Act ( FTC Act )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against pursuant to Sections 501-504 of the Gramm-Leach-Bliley Act ( GLB Act ) is "( fraudulent activities ) to said third party debt collection agency ( GCS Limited Partnership ) violated or in violation of Section 13 ( b ) of the Federal Trade Commission Act ( FTC Act )" in the "XXXX ( XXXX ) and dba XXXX XXXX XXXX ( XXXX ) and AMEX arbitrary or capricious decision ( s ) to make or having made full disclosure or public record of ( 1 ) erroneous credit scores and false reporting of AMEX accounts about consumer presented an inaccurate image of my credit worthiness that violated or in violation of Section 1036 ( a ) ( 1 ) of the CFPA prohibits unfair" product category.
Read our methodology — how this data is sourced, computed, and verified.