Total complaints
2
Filed since Amex
2026 data Public-data reference. official source
purchases of travelers checks
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows purchases of travelers checks's complaint history from CFPB public records. 2 consumers have filed complaints since Amex. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Amex
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
purchases of travelers checks complaint mix by product
- the purchase 1 50.0% – 0% relief
- misuse 1 50.0% – 0% relief
How purchases of travelers checks's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the purchase must be at a restaurant located in the United States. You will NOT earn additional points for purchases made at a restaurant owned by a U.S. company but located outside the U.S. ( e.g. XXXX XXXX XXXX in XXXX ). You may not earn additional points for purchases at a restaurant located within another establishment ( e.g. a restaurant inside a hotel | 1 |
| misuse | 1 |
Top States
| State | Complaints |
|---|---|
| purchases or reloading of prepaid cards | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| or event venue ). For example | 1 |
| if you applied for one or more cards to obtain a welcome offer ( s ) that we did not intend for you ; if you cancel or downgrade your account within 12 months after acquiring it ; or if you cancel or return purchases you made to meet the Threshold Amount ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About purchases of travelers checks
purchases of travelers checks has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Amex, and the most recent logged activity is Terms and , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, purchases of travelers checks reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the purchase must be at a restaurant located in the United States. You will NOT earn additional points for purchases made at a restaurant owned by a U.S. company but located outside the U.S. ( e.g. XXXX XXXX XXXX in XXXX ). You may not earn additional points for purchases at a restaurant located within another establishment ( e.g. a restaurant inside a hotel", and the single most common underlying issue is "or event venue ). For example".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating purchases of travelers checks: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does purchases of travelers checks have?
purchases of travelers checks has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does purchases of travelers checks respond to complaints on time?
purchases of travelers checks has a 0% timely response rate to CFPB complaints.
What is the most common complaint about purchases of travelers checks?
The most common issue reported against purchases of travelers checks is "or event venue ). For example" in the "the purchase must be at a restaurant located in the United States. You will NOT earn additional points for purchases made at a restaurant owned by a U.S. company but located outside the U.S. ( e.g. XXXX XXXX XXXX in XXXX ). You may not earn additional points for purchases at a restaurant located within another establishment ( e.g. a restaurant inside a hotel" product category.
Read our methodology — how this data is sourced, computed, and verified.
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