Total complaints
1
Filed since We c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows purchases at the XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since We c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How purchases at the XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| your current XXXX XXXX XXXX XXXX you earn 3 % XXXX cash rewards per {$1.00} on the first {$8000.00} spent on net XXXX and travel purchases ; 2 % XXXX cash rewards per {$1.00} spent on net gas | 1 |
| State | Complaints |
|---|---|
| and fees. XXXX Card Services can not control how merchants choose to classify their business and reserves the right to determine which purchases qualify. | 1 |
| Issue | Complaints |
|---|---|
| dining and drug stores purchases ; and 1 % XXXX cash rewards per {$1.00} spent on eligible net purchases everywhere else XXXX is accepted. Net purchases are purchases minus merchant credits. Some transactions are not eligible to earn rewards. Ineligible transactions include cash advances | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
purchases at the XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We c, and the most recent logged activity is We can con, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, purchases at the XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "your current XXXX XXXX XXXX XXXX you earn 3 % XXXX cash rewards per {$1.00} on the first {$8000.00} spent on net XXXX and travel purchases ; 2 % XXXX cash rewards per {$1.00} spent on net gas", and the single most common underlying issue is "dining and drug stores purchases ; and 1 % XXXX cash rewards per {$1.00} spent on eligible net purchases everywhere else XXXX is accepted. Net purchases are purchases minus merchant credits. Some transactions are not eligible to earn rewards. Ineligible transactions include cash advances".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating purchases at the XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
purchases at the XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
purchases at the XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against purchases at the XXXX XXXX is "dining and drug stores purchases ; and 1 % XXXX cash rewards per {$1.00} spent on eligible net purchases everywhere else XXXX is accepted. Net purchases are purchases minus merchant credits. Some transactions are not eligible to earn rewards. Ineligible transactions include cash advances" in the "your current XXXX XXXX XXXX XXXX you earn 3 % XXXX cash rewards per {$1.00} on the first {$8000.00} spent on net XXXX and travel purchases ; 2 % XXXX cash rewards per {$1.00} spent on net gas" product category.
Read our methodology — how this data is sourced, computed, and verified.