Total complaints
2
Filed since Chas
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows purchased's complaint history from CFPB public records. 2 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How purchased's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all above-named entities and their affiliates are hereby ordered to permanently cease and desist from : 1. Initiating or pursuing any litigation | 1 |
| but the lease states that excess wear or tear will be charged | 1 |
| State | Complaints |
|---|---|
| or otherwise claimed. | 1 |
| not one ( b/c there was only one flat tire ) but two brand new tires which were equal quality and design ''. No one at Chase seemed to be listening or even considering my plea | 1 |
| Issue | Complaints |
|---|---|
| or collection activity against me on any alleged debt | 1 |
| although Chase ( razor focused on the tires ) continued to press that all tires on the car must match '' | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
purchased has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Permanent , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, purchased reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all above-named entities and their affiliates are hereby ordered to permanently cease and desist from : 1. Initiating or pursuing any litigation", and the single most common underlying issue is "or collection activity against me on any alleged debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating purchased: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
purchased has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
purchased has a 0% timely response rate to CFPB complaints.
The most common issue reported against purchased is "or collection activity against me on any alleged debt" in the "all above-named entities and their affiliates are hereby ordered to permanently cease and desist from : 1. Initiating or pursuing any litigation" product category.
Read our methodology — how this data is sourced, computed, and verified.