Total complaints
1
Filed since To b
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows provided the nature of the claim's complaint history from CFPB public records. 1 consumers have filed complaints since To b. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To b
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How provided the nature of the claim's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a BOA account is added to my account fraudulently | 1 |
| State | Complaints |
|---|---|
| the fact that BOA can choose not to investigate | 1 |
| Issue | Complaints |
|---|---|
| evident from reviewing a text sent from BOA at the time of the transfers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
provided the nature of the claim has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To b, and the most recent logged activity is To be clea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, provided the nature of the claim reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a BOA account is added to my account fraudulently", and the single most common underlying issue is "evident from reviewing a text sent from BOA at the time of the transfers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating provided the nature of the claim: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
provided the nature of the claim has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
provided the nature of the claim has a 0% timely response rate to CFPB complaints.
The most common issue reported against provided the nature of the claim is "evident from reviewing a text sent from BOA at the time of the transfers" in the "a BOA account is added to my account fraudulently" product category.
Read our methodology — how this data is sourced, computed, and verified.