Total complaints
2
Filed since XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows proper reinvestigation under FCRA 611's complaint history from CFPB public records. 2 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How proper reinvestigation under FCRA 611's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MI XXXX Address Law : FCRA 605 ( b ) and 609 ( c ) ( 2 ) Issue : This address is inaccurately listed and does not belong to me Story : I have never resided at this location and it is harming the accuracy of my credit file XXXX XXXX XXXX XXXX XXXXXXXX | 1 |
| MI XXXX Address Law : FCRA 611 ( a ) Issue : Address appears due to a reporting error Story : This address was never associated with me or my financial activities and must be removed XXXX XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| and timely written confirmation of the actions taken. Failure to address these issues appropriately may result in further legal actions to protect my rights as a consumer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and timely written confirmation of the actions taken. Failure to address these issues appropriately may result in further legal actions to protect my rights as a consumer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,483XX,,Consent provided,Web,2025-07-15,Closed with explanation,Yes,N/A,14638603 | 1 |
| Issue | Complaints |
|---|---|
| unverifiable | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
proper reinvestigation under FCRA 611 has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, proper reinvestigation under FCRA 611 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MI XXXX Address Law : FCRA 605 ( b ) and 609 ( c ) ( 2 ) Issue : This address is inaccurately listed and does not belong to me Story : I have never resided at this location and it is harming the accuracy of my credit file XXXX XXXX XXXX XXXX XXXXXXXX", and the single most common underlying issue is "unverifiable".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating proper reinvestigation under FCRA 611: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
proper reinvestigation under FCRA 611 has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
proper reinvestigation under FCRA 611 has a 0% timely response rate to CFPB complaints.
The most common issue reported against proper reinvestigation under FCRA 611 is "unverifiable" in the "MI XXXX Address Law : FCRA 605 ( b ) and 609 ( c ) ( 2 ) Issue : This address is inaccurately listed and does not belong to me Story : I have never resided at this location and it is harming the accuracy of my credit file XXXX XXXX XXXX XXXX XXXXXXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.