Total complaints
1
Filed since I fe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows proof has been uploaded's complaint history from CFPB public records. 1 consumers have filed complaints since I fe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How proof has been uploaded's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX a representative from Freedom Mortgage requested a printed statement from XXXX bank that corresponded with the photos we had uploaded from the XXXX mobile app. XXXX was not happy with because it didn't look like a true statement and that it look like a spread sheet. So we went back to the bank and it was stamped and signed andI emailed it to XXXX. we had a scheduled follow-up call on XX/XX/XXXX which he never called me | 1 |
| State | Complaints |
|---|---|
| phone calls where made. XXXX is stating that Freedom Mortagage returned the payment and Freedom Mortgage is saying XXXX didn't release funds. at this pint I am starting to feel like pride is getting in the way and Freedom Mortgage doesn't want to admit they could have just possibly made a mistake. Once again I want the 30 day late mark removed from credit history | 1 |
| Issue | Complaints |
|---|---|
| but clearly our bank transaction history shows the money was always available. After his review of the documents now he requested XXXX way call with our bank and himself. The call was done on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
proof has been uploaded has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fe, and the most recent logged activity is I feel lik, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, proof has been uploaded reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX a representative from Freedom Mortgage requested a printed statement from XXXX bank that corresponded with the photos we had uploaded from the XXXX mobile app. XXXX was not happy with because it didn't look like a true statement and that it look like a spread sheet. So we went back to the bank and it was stamped and signed andI emailed it to XXXX. we had a scheduled follow-up call on XX/XX/XXXX which he never called me", and the single most common underlying issue is "but clearly our bank transaction history shows the money was always available. After his review of the documents now he requested XXXX way call with our bank and himself. The call was done on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating proof has been uploaded: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
proof has been uploaded has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
proof has been uploaded has a 0% timely response rate to CFPB complaints.
The most common issue reported against proof has been uploaded is "but clearly our bank transaction history shows the money was always available. After his review of the documents now he requested XXXX way call with our bank and himself. The call was done on XX/XX/XXXX" in the "XXXX a representative from Freedom Mortgage requested a printed statement from XXXX bank that corresponded with the photos we had uploaded from the XXXX mobile app. XXXX was not happy with because it didn't look like a true statement and that it look like a spread sheet. So we went back to the bank and it was stamped and signed andI emailed it to XXXX. we had a scheduled follow-up call on XX/XX/XXXX which he never called me" product category.
Read our methodology — how this data is sourced, computed, and verified.