Total complaints
1
Filed since Dire
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953's complaint history from CFPB public records. 1 consumers have filed complaints since Dire. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Dire
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| described later | 1 |
| Issue | Complaints |
|---|---|
| such as direct disputes relating to whether there is or has been identify theft or fraud against the consumer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dire, and the most recent logged activity is Direct dis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "described later", and the single most common underlying issue is "such as direct disputes relating to whether there is or has been identify theft or fraud against the consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953 has a 0% timely response rate to CFPB complaints.
The most common issue reported against promptly notify each consumer reporting agency to which the furnisher provided inaccurate information of investigation findings and provide to the consumer reporting agency any correction to that information that is necessary to make the information provided by the furnisher accurate.,,ENCORE CAPITAL GROUP INC.,FL,32818,Servicemember,Consent provided,Web,2022-07-20,Closed with explanation,Yes,N/A,5788953 is "such as direct disputes relating to whether there is or has been identify theft or fraud against the consumer" in the "described later" product category.
Read our methodology — how this data is sourced, computed, and verified.