2026 data Public-data reference. official source

procedures

4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4 consumer complaints filed with the CFPB

This profile shows procedures's complaint history from CFPB public records. 4 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.

4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
Chas
Since

Total complaints

4

Filed since Chas

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

procedures complaint mix by product

Total complaints: 4

procedures complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). criteria: 1 complaints (25.0%), resolution 0.0% criteria 25.0% Wise informed: 1 complaints (25.0%), resolution 0.0% Wise informed 25.0% I am: 1 complaints (25.0%), resolution 0.0% I am 25.0% including :: 1 complaints (25.0%), resolution 0.0% including : 25.0%
  • criteria 1 25.0% 0% relief
  • Wise informed 1 25.0% 0% relief
  • I am 1 25.0% 0% relief
  • including : 1 25.0% 0% relief

How procedures's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
criteria 1
Wise informed me by email that it had decided to keep [ my ] account closed 1
I am a first-time home buyer and had no clue about late payments 1
including : the three nationwide consumer reporting agencies ( XXXX 1

Top States

State Complaints
practices or protocols 1
and consumer protections. Despite this regulatory backdrop 1
and documentations. It appears that this assumption was wrong and that our trust was misplaced. Unfortunately 1
and systems to keep them off of consumer reports. In some cases 1

Top Issues

Issue Complaints
or on the class of individuals with XXXX 1
and stated only that a refund would be issued to an account I previously designated. Wise simultaneously cut off my access to the Wise platform and historical account data.This closure is not a routine termination. It occurred after the CFPB entered a consent order and amended consent order against Wise US Inc. for violations of the CFPA and EFTA 1
the process of VOE letters and such. Had we not been fraudulently pre-qualified 1
and XXXX ) ; other consumer reporting agencies 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About procedures

procedures has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is We were lo, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, procedures reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "criteria", and the single most common underlying issue is "or on the class of individuals with XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating procedures: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does procedures have?

procedures has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.

Does procedures respond to complaints on time?

procedures has a 0% timely response rate to CFPB complaints.

What is the most common complaint about procedures?

The most common issue reported against procedures is "or on the class of individuals with XXXX" in the "criteria" product category.

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