Total complaints
4
Filed since Chas
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows procedures's complaint history from CFPB public records. 4 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How procedures's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| criteria | 1 |
| Wise informed me by email that it had decided to keep [ my ] account closed | 1 |
| I am a first-time home buyer and had no clue about late payments | 1 |
| including : the three nationwide consumer reporting agencies ( XXXX | 1 |
| State | Complaints |
|---|---|
| practices or protocols | 1 |
| and consumer protections. Despite this regulatory backdrop | 1 |
| and documentations. It appears that this assumption was wrong and that our trust was misplaced. Unfortunately | 1 |
| and systems to keep them off of consumer reports. In some cases | 1 |
| Issue | Complaints |
|---|---|
| or on the class of individuals with XXXX | 1 |
| and stated only that a refund would be issued to an account I previously designated. Wise simultaneously cut off my access to the Wise platform and historical account data.This closure is not a routine termination. It occurred after the CFPB entered a consent order and amended consent order against Wise US Inc. for violations of the CFPA and EFTA | 1 |
| the process of VOE letters and such. Had we not been fraudulently pre-qualified | 1 |
| and XXXX ) ; other consumer reporting agencies | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
procedures has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is We were lo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, procedures reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "criteria", and the single most common underlying issue is "or on the class of individuals with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating procedures: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
procedures has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
procedures has a 0% timely response rate to CFPB complaints.
The most common issue reported against procedures is "or on the class of individuals with XXXX" in the "criteria" product category.
Read our methodology — how this data is sourced, computed, and verified.