Total complaints
1
Filed since Deta
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds's complaint history from CFPB public records. 1 consumers have filed complaints since Deta. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Deta
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they had the incorrect unpaid principal balance in place | 1 |
| State | Complaints |
|---|---|
| prior to interest being capitalized on XX/XX/XXXX : {$16000.00} The difference between the actual amount owed and unpaid principal balance documented per Navient.com printout dated XX/XX/XXXX is {$9800.00}. This amount is 46.7 % higher than the actual amount owed at the time of disbursement and 60.5 % higher than the actual amount owed after School Refunds were credited to the principal balance. | 1 |
| Issue | Complaints |
|---|---|
| Navient acquired my loans from SallieMae. On this date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Deta, and the most recent logged activity is Details fo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they had the incorrect unpaid principal balance in place", and the single most common underlying issue is "Navient acquired my loans from SallieMae. On this date".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds has a 0% timely response rate to CFPB complaints.
The most common issue reported against prior to interest being capitalized on XX/XX/XXXX : {$6400.00} Total Principal Balance per Navient.com printout dated XX/XX/XXXX after School Refunds is "Navient acquired my loans from SallieMae. On this date" in the "they had the incorrect unpaid principal balance in place" product category.
Read our methodology — how this data is sourced, computed, and verified.