Total complaints
1
Filed since Sunt
2026 data Public-data reference. official source
prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.'s complaint history from CFPB public records. 1 consumers have filed complaints since Sunt. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Sunt
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. complaint mix by product
- changed the 1 100.0% – 0% relief
How prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| changed the information on page 1 of the Subordinate Mortgage one year | 1 |
Top States
| State | Complaints |
|---|---|
| has not provided the complete payoff information. For several weeks | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and 16 days later without my knowledge by swapping out page 1 and had it re-recorded with the XXXX County Commission on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.
prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sunt, and the most recent logged activity is Suntrust M, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "changed the information on page 1 of the Subordinate Mortgage one year", and the single most common underlying issue is "and 16 days later without my knowledge by swapping out page 1 and had it re-recorded with the XXXX County Commission on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. have?
prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. respond to complaints on time?
prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc.?
The most common issue reported against prevented the closing on the sale of my house that was scheduled for XX/XX/XXXX because Suntrust Mrtg Inc. is "and 16 days later without my knowledge by swapping out page 1 and had it re-recorded with the XXXX County Commission on XX/XX/XXXX" in the "changed the information on page 1 of the Subordinate Mortgage one year" product category.
Read our methodology — how this data is sourced, computed, and verified.
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