Total complaints
1
Filed since In r
2026 data Public-data reference. official source
potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system's complaint history from CFPB public records. 1 consumers have filed complaints since In r. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In r
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system complaint mix by product
- there is 1 100.0% – 0% relief
How potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| there is only one payment option Fixed Amount '' available to me. The other three options such as Minimum Amount Due '' | 1 |
Top States
| State | Complaints |
|---|---|
| I compare my Bank of America payments options with my XXXX cards | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Account Balance '' are hidden or not available for me to select. Therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system
potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In r, and the most recent logged activity is In respons, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is only one payment option Fixed Amount '' available to me. The other three options such as Minimum Amount Due ''", and the single most common underlying issue is "Account Balance '' are hidden or not available for me to select. Therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system have?
potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system respond to complaints on time?
potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system has a 0% timely response rate to CFPB complaints.
What is the most common complaint about potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system?
The most common issue reported against potential negative mark on credit report. I could've avoided all those problems if my the other three payment options were available on my auto payment setup screen ( see the attached screenshot of my Bank of America auto payment page ). I made numerous calls to customer services and tried to explain the issue but they never acknowledge that there is an error with their system and my account in particular. I have received no instructions or what need to be done to resolve the issue than them blaming me for not knowing how to use auto payment. Without knowing if the other three options are there for me to use or not on Bank of America payment system is "Account Balance '' are hidden or not available for me to select. Therefore" in the "there is only one payment option Fixed Amount '' available to me. The other three options such as Minimum Amount Due ''" product category.
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