Total complaints
1
Filed since Star
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Star. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Star
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I wrote check for full amt of {$970.00} on XX/XX/XXXX and mailed it | 1 |
| State | Complaints |
|---|---|
| but called and they credited {$27.00} late fee on XX/XX/XXXX. Was charged on XXXX an interest charge of {$24.00} | 1 |
| Issue | Complaints |
|---|---|
| but didn't post until XX/XX/XXXX. On XX/XX/XXXX I was charged {$27.00} past due fee and on XXXX was charged interest fee of {$28.00}. Then XX/XX/XXXX statement for {$1600.00} paid in full by writing XXXX # XXXX on XX/XX/XXXX and mailing then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Star, and the most recent logged activity is Starting w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I wrote check for full amt of {$970.00} on XX/XX/XXXX and mailed it", and the single most common underlying issue is "but didn't post until XX/XX/XXXX. On XX/XX/XXXX I was charged {$27.00} past due fee and on XXXX was charged interest fee of {$28.00}. Then XX/XX/XXXX statement for {$1600.00} paid in full by writing XXXX # XXXX on XX/XX/XXXX and mailing then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against posted XX/XX/XXXX. On XX/XX/XXXX I received XX/XX/XXXX statement immediately wrote full payment of {$1600.00} with check # XXXX and mailed back on same day. I contacted credit card company regarding fees and the {$14.00} fee was waived XX/XX/XXXX. Again payment was due XX/XX/XXXX ( mailed XX/XX/XXXX ) and did not post until XX/XX/XXXX ( 17 days after mailing payment ). I was charged late fee of {$27.00} again on XX/XX/XXXX is "but didn't post until XX/XX/XXXX. On XX/XX/XXXX I was charged {$27.00} past due fee and on XXXX was charged interest fee of {$28.00}. Then XX/XX/XXXX statement for {$1600.00} paid in full by writing XXXX # XXXX on XX/XX/XXXX and mailing then" in the "I wrote check for full amt of {$970.00} on XX/XX/XXXX and mailed it" product category.
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