Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| PNC notified us that they had back-charged us and debited our escrow account for the late fees associated with late payment of taxes through XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| we can and will add it to the escrow to be paid with the property taxes billed. This program is not offered to everyone and therefore | 1 |
| Issue | Complaints |
|---|---|
| PNC told us that : Upon further research | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In a subse, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "PNC notified us that they had back-charged us and debited our escrow account for the late fees associated with late payment of taxes through XX/XX/XXXX", and the single most common underlying issue is "PNC told us that : Upon further research".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time has a 0% timely response rate to CFPB complaints.
The most common issue reported against PNC replied in a letter dated XX/XX/XXXX : Per our research the Pilot Program was an incentive program given to the Developers to build in a particular area and then was passed on to the Homeowners as an enticement to purchase in the same area. It should have been explained at the time of purchase that this program would be your responsibility to pay as we were not made aware of the program unless the customer notifies PNC of the program. At that time is "PNC told us that : Upon further research" in the "PNC notified us that they had back-charged us and debited our escrow account for the late fees associated with late payment of taxes through XX/XX/XXXX" product category.
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