Please hold. '' That same voice then told me there was no answer and that the call would be disconnected. And it was. I am now out {$520.00} that was charged to my credit card for an appraisal that was never done - and apparently I am unable to talk to anyone at Bank of America or get them to respond to my email.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA

What the CFPB Record Shows About Please hold. '' That same voice then told me there was no answer and that the call would be disconnected. And it was. I am now out {$520.00} that was charged to my credit card for an appraisal that was never done - and apparently I am unable to talk to anyone at Bank of America or get them to respond to my email.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA

Please hold. '' That same voice then told me there was no answer and that the call would be disconnected. And it was. I am now out {$520.00} that was charged to my credit card for an appraisal that was never done - and apparently I am unable to talk to anyone at Bank of America or get them to respond to my email.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Please hold. '' That same voice then told me there was no answer and that the call would be disconnected. And it was. I am now out {$520.00} that was charged to my credit card for an appraisal that was never done - and apparently I am unable to talk to anyone at Bank of America or get them to respond to my email.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there had been many times when I 'd provide information - only to be told later it had to come directly from another source - or the other source provided documentation", and the single most common underlying issue is "I emailed XXXX XXXX and explained how things had played out with XXXX and that I was unhappy that our time had apparently run out. '' I received no response from him. Today".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Please hold. '' That same voice then told me there was no answer and that the call would be disconnected. And it was. I am now out {$520.00} that was charged to my credit card for an appraisal that was never done - and apparently I am unable to talk to anyone at Bank of America or get them to respond to my email.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.