Total complaints
1
Filed since (2)
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say?'s complaint history from CFPB public records. 1 consumers have filed complaints since (2) . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since (2)
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say?'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had two charges. I said only one in XXXX with the amount of XXXX. He told me there is another one charged on XX/XX/XXXX by XXXX with the amount of XXXX. I was not aware of the charge at all | 1 |
| Issue | Complaints |
|---|---|
| but later on the merchant did not deliver the products | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say? has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to (2) , and the most recent logged activity is (2) I rec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say? reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had two charges. I said only one in XXXX with the amount of XXXX. He told me there is another one charged on XX/XX/XXXX by XXXX with the amount of XXXX. I was not aware of the charge at all", and the single most common underlying issue is "but later on the merchant did not deliver the products".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say?: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say? has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say? has a 0% timely response rate to CFPB complaints.
The most common issue reported against please dont close the account. He promised me not to close the account. He said he can do any dispute for me. I thought he was not from the dispute department. I had better to call the dispute department myself. But I did ask him to give me dispute department phone number. He gave me three numbers. And then he put some music on and left. This is not what I expected. So I called the customer service right away. XXXX answered the phone and she told me that my account was closed by him. What a dishonest man! I called the three XXXX number that he gave me one by one. It turn out that none of them is a correct one? Can you believe this is Chase's representative? He is only an XXXX XXXX! What else can I say? is "but later on the merchant did not deliver the products" in the "I had two charges. I said only one in XXXX with the amount of XXXX. He told me there is another one charged on XX/XX/XXXX by XXXX with the amount of XXXX. I was not aware of the charge at all" product category.
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