Total complaints
1
Filed since My m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows please click on the reply button. Sincerely's complaint history from CFPB public records. 1 consumers have filed complaints since My m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How please click on the reply button. Sincerely's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| From : Comenity Bank Sent : Tuesday | 1 |
| State | Complaints |
|---|---|
| XXXX Internet Customer Care Team Original Message Follows : -- -- -- -- -- -- -- -- -- -- -- -- The {$110.00} charge that is in question is a membership renew due to the charge card. I already contacted the charge card and they said the charge is by XXXX for membership renewal. | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX ( ET ) To : You Subject : Re : Closing or Opening an Account Message ID : XXXX Thank you for your recent inquiry to our Customer Care Department. Comenity Capital Bank issues your account and responds to all credit related inquiries. This card is issued by Comenity Capital Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. We value you as a customer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
please click on the reply button. Sincerely has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My m, and the most recent logged activity is My members, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, please click on the reply button. Sincerely reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "From : Comenity Bank Sent : Tuesday", and the single most common underlying issue is "XXXX XXXX ( ET ) To : You Subject : Re : Closing or Opening an Account Message ID : XXXX Thank you for your recent inquiry to our Customer Care Department. Comenity Capital Bank issues your account and responds to all credit related inquiries. This card is issued by Comenity Capital Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. We value you as a customer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating please click on the reply button. Sincerely: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
please click on the reply button. Sincerely has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
please click on the reply button. Sincerely has a 0% timely response rate to CFPB complaints.
The most common issue reported against please click on the reply button. Sincerely is "XXXX XXXX ( ET ) To : You Subject : Re : Closing or Opening an Account Message ID : XXXX Thank you for your recent inquiry to our Customer Care Department. Comenity Capital Bank issues your account and responds to all credit related inquiries. This card is issued by Comenity Capital Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. We value you as a customer" in the "From : Comenity Bank Sent : Tuesday" product category.
Read our methodology — how this data is sourced, computed, and verified.