Total complaints
1
Filed since My n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151's complaint history from CFPB public records. 1 consumers have filed complaints since My n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| i.e. meaning I could not use this card even though it was paid on time while now at {$0.00}. Two {$39.00} membership fees equaling {$78.00} that I told Capital One that I would not pay because the account was restricted from us by Capital One. I've paid my responsibility | 1 |
| Issue | Complaints |
|---|---|
| Drivers License etc. for that is why they restricted my account over a year ago. Now Capital One wants to impose Late Payment Fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My n, and the most recent logged activity is My new sta, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "i.e. meaning I could not use this card even though it was paid on time while now at {$0.00}. Two {$39.00} membership fees equaling {$78.00} that I told Capital One that I would not pay because the account was restricted from us by Capital One. I've paid my responsibility", and the single most common underlying issue is "Drivers License etc. for that is why they restricted my account over a year ago. Now Capital One wants to impose Late Payment Fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Please.,,CAPITAL ONE FINANCIAL CORPORATION,VT,XXXXX,Older American,Consent provided,Web,2021-05-21,Closed with monetary relief,Yes,N/A,4396151 is "Drivers License etc. for that is why they restricted my account over a year ago. Now Capital One wants to impose Late Payment Fees" in the "i.e. meaning I could not use this card even though it was paid on time while now at {$0.00}. Two {$39.00} membership fees equaling {$78.00} that I told Capital One that I would not pay because the account was restricted from us by Capital One. I've paid my responsibility" product category.
Read our methodology — how this data is sourced, computed, and verified.