Total complaints
2
Filed since Oddl
2026 data Public-data reference. official source
phones
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows phones's complaint history from CFPB public records. 2 consumers have filed complaints since Oddl. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Oddl
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
phones complaint mix by product
- XXXX XXXXXXXX 1 50.0% – 0% relief
- almost exactly 1 50.0% – 0% relief
How phones's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Invoice # Invoice Date Balance Due XXXX XXXX {$0.00} Line Total {$890.00} {$29.00} {$920.00} Item Repair Cable Disclaimer Description XXXX '' XXXX XXXX XXXX XXXX XXXX XXXX Unit Cost {$890.00} {$14.00} Quantity XXXX XXXX DC Computers Return Policy- Used computers | 1 |
| almost exactly a year later | 1 |
Top States
| State | Complaints |
|---|---|
| ipods | 1 |
| and the misuse of my social security number ). How much more do I need to be punished for being an XXXX XXXX XXXX customer for less than a year and will my credit endlessly be affected for something I paid? When does this stop? How many more collection agencies will this {$200.00} go to? How much more of my time do I get to waste on something so despicable? Now a collection agency called Sunrise Credit Services claims I owe this {$200.00} and refuses to even tell me that it will be removed from my credit report!!!! THIS IS BEYOND UNACCEPTABLE. Why wouldnt this be removed from my credit report? I do NOT owe this. This need to stop once and for all and be removed IMMEDIATELY from my credit report! I emailed Sunrise Credit the year old letter from XXXX XXXX today XX/XX/XXXX. I feel it is unjust in this situation to make someone wait for this collection agency to remove it from my account | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| tablets and monitors may be returned within XXXX calendar days from date of purchase. New computers | 1 |
| to my astonishment the same credit monitoring company notified me that I have a derogatory account. Obviously I received not XXXX notification prior from this collection agency ; they chose to email and mail my abusive father. As soon as I saw it was for {$200.00} XXXX knew exactly who the culprit was ; XXXX XXXX XXXX. As if XXXX XXXX XXXX hasnt put me through enough from the short time I was a customer ( which they did so illegally by allowing someone who did not own my home or live there set up services | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About phones
phones has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Oddl, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phones reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Invoice # Invoice Date Balance Due XXXX XXXX {$0.00} Line Total {$890.00} {$29.00} {$920.00} Item Repair Cable Disclaimer Description XXXX '' XXXX XXXX XXXX XXXX XXXX XXXX Unit Cost {$890.00} {$14.00} Quantity XXXX XXXX DC Computers Return Policy- Used computers", and the single most common underlying issue is "tablets and monitors may be returned within XXXX calendar days from date of purchase. New computers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phones: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does phones have?
phones has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does phones respond to complaints on time?
phones has a 0% timely response rate to CFPB complaints.
What is the most common complaint about phones?
The most common issue reported against phones is "tablets and monitors may be returned within XXXX calendar days from date of purchase. New computers" in the "XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Invoice # Invoice Date Balance Due XXXX XXXX {$0.00} Line Total {$890.00} {$29.00} {$920.00} Item Repair Cable Disclaimer Description XXXX '' XXXX XXXX XXXX XXXX XXXX XXXX Unit Cost {$890.00} {$14.00} Quantity XXXX XXXX DC Computers Return Policy- Used computers" product category.
Read our methodology — how this data is sourced, computed, and verified.
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