Total complaints
1
Filed since We w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage's complaint history from CFPB public records. 1 consumers have filed complaints since We w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a division of quicken loans. We were assigned a specialist | 1 |
| State | Complaints |
|---|---|
| LLC,RI,02864,Older American,Consent provided,Web,2020-08-11,Closed with explanation,Yes,N/A,3774837 | 1 |
| Issue | Complaints |
|---|---|
| of course. I tried to follow their requests on line and could not. So I tried calling XXXX again and this time he had a message that if u were in process to call processing which I did. After 2 hours I got connected and they said the mortgage co could not verify XXXX 's employment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We w, and the most recent logged activity is We were ra, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a division of quicken loans. We were assigned a specialist", and the single most common underlying issue is "of course. I tried to follow their requests on line and could not. So I tried calling XXXX again and this time he had a message that if u were in process to call processing which I did. After 2 hours I got connected and they said the mortgage co could not verify XXXX 's employment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage has a 0% timely response rate to CFPB complaints.
The most common issue reported against phone # XXXX Being in the XXXX I know call backs and communications are critical to business. Rocket markets itself through XXXX XXXX as number one in processing and service. I find all of this unacceptable and absurd.,,Rocket Mortgage is "of course. I tried to follow their requests on line and could not. So I tried calling XXXX again and this time he had a message that if u were in process to call processing which I did. After 2 hours I got connected and they said the mortgage co could not verify XXXX 's employment" in the "a division of quicken loans. We were assigned a specialist" product category.
Read our methodology — how this data is sourced, computed, and verified.