Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and requesting escalation to a supervisor I spoke with an agent named XXXX. XXXX recapped the following : _I charged a purchase to my XXXX XXXX for a total of about {$47.00} on XX/XX/XXXX _The card was unpaid for 3 months and therefore XXXX automatically closed my account and this could not be reversed _I advised XXXX that I had not once during this period received a call from XXXX Company or any emails or mail telling me I was delinquent or past due or that collection proceedings would follow _I advised XXXX I simply forgot I had charged that and to make a payment | 1 |
| State | Complaints |
|---|---|
| why would I get a statement in XX/XX/XXXX that says I have a payment due on XX/XX/XXXX to XXXX after my account was closed with no indication that that had happened? See attached! | 1 |
| Issue | Complaints |
|---|---|
| 1 in XX/XX/XXXX for my statement for about {$47.00} ( this is where I must have forgotten to make a payment ) and then again one on XX/XX/XXXX telling me a payment was due on XX/XX/XXXX but no balance and nothing saying my account was closed _I asked XXXX to confirm that I had paid my balance in full on XX/XX/XXXX and asked her to confirm I never received any notice that my account was in collections or that it was going to be closed or was closed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon conta, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and requesting escalation to a supervisor I spoke with an agent named XXXX. XXXX recapped the following : _I charged a purchase to my XXXX XXXX for a total of about {$47.00} on XX/XX/XXXX _The card was unpaid for 3 months and therefore XXXX automatically closed my account and this could not be reversed _I advised XXXX that I had not once during this period received a call from XXXX Company or any emails or mail telling me I was delinquent or past due or that collection proceedings would follow _I advised XXXX I simply forgot I had charged that and to make a payment", and the single most common underlying issue is "1 in XX/XX/XXXX for my statement for about {$47.00} ( this is where I must have forgotten to make a payment ) and then again one on XX/XX/XXXX telling me a payment was due on XX/XX/XXXX but no balance and nothing saying my account was closed _I asked XXXX to confirm that I had paid my balance in full on XX/XX/XXXX and asked her to confirm I never received any notice that my account was in collections or that it was going to be closed or was closed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against phone number and email address _Brady advised I would need to dispute this with the credit agencies and there's nothing she can do to help me If my account was closed and in collections from XX/XX/XXXX to XX/XX/XXXX is "1 in XX/XX/XXXX for my statement for about {$47.00} ( this is where I must have forgotten to make a payment ) and then again one on XX/XX/XXXX telling me a payment was due on XX/XX/XXXX but no balance and nothing saying my account was closed _I asked XXXX to confirm that I had paid my balance in full on XX/XX/XXXX and asked her to confirm I never received any notice that my account was in collections or that it was going to be closed or was closed" in the "and requesting escalation to a supervisor I spoke with an agent named XXXX. XXXX recapped the following : _I charged a purchase to my XXXX XXXX for a total of about {$47.00} on XX/XX/XXXX _The card was unpaid for 3 months and therefore XXXX automatically closed my account and this could not be reversed _I advised XXXX that I had not once during this period received a call from XXXX Company or any emails or mail telling me I was delinquent or past due or that collection proceedings would follow _I advised XXXX I simply forgot I had charged that and to make a payment" product category.
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