Total complaints
21
Filed since Afte
2026 data Public-data reference. official source
phone number
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows phone number's complaint history from CFPB public records. 21 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
21
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
19
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
phone number complaint mix by product
- STORE 2 25.0% – 0% relief
- I placed 1 12.5% – 0% relief
- XXXX XXXX 1 12.5% – 0% relief
- as I 1 12.5% – 0% relief
- I checked 1 12.5% – 0% relief
- which again 1 12.5% – 0% relief
- which means 1 12.5% – 0% relief
How phone number's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| STORE | 2 |
| I placed a call to the phone number the agent gave him ( XXXX ). A gentleman answered the phone and identified himself as representing XXXX XXXX XXXX. I gave my name and explained that my information had been released to a third party without my permission. I also advised that I would like to discuss my debt as well as address the release of information. The gentleman stuttered | 1 |
| XXXX XXXX stated | 1 |
| as I mentioned | 1 |
| I checked my credit score through a free credit report service and noticed an unfamiliar loan under the name of XXXX XXXX XXXX for the amount of {$2100.00}. When I contacted the number listed on my credit report | 1 |
| which again | 1 |
| which means there was an assignment from XXXX to RC | 1 |
| I complied with everything and withdrew the money. The account she told me to register for and put the money in was a coin hub located at XXXX XXXX XXXX XXXX | 1 |
| this matter remains unresolved. Experian has claimed that my dispute could not be processed due to a lack of information ; however | 1 |
| and provided all the requested documents - my pay stubs and Drivers License. I waited for the documents to be verified. The next day | 1 |
| Robinhood requested personal information to verify that I am the owner of the account | 1 |
| no invoice | 1 |
| I called to follow up again | 1 |
| I placed a call to the phone number the agent gave him ( XXXX ). A gentleman answered the phone and identified himself as representing Advanced Capital Solutions. I gave my name and explained that my information had been released to a third party without my permission. I also advised that I would like to discuss my debt as well as address the release of information. The gentleman stuttered | 1 |
| the rep informed me she didnt have a record of my inquiry | 1 |
| website address | 1 |
| I received interview questions from the fake company | 1 |
| I was contacted by Speedy Cashs Identity Theft Department | 1 |
| allegedly from Bank of America Fraud Department. The letter was dated XX/XX/XXXXXXXX XXXX and had my first and last names spelled incorrectly. My misspelled name put me on alert for potential Phishing. Upon further review of the letter | 1 |
| XXXX to the US ( Friday XX/XX/2023 ) and we were looking for a home to rent. We found one and signed the contract ( Friday XX/XX/2023 ) | 1 |
Top States
| State | Complaints |
|---|---|
| best time to be reached | 2 |
| email address | 2 |
| online access and then proceeds to remove funds through transactions ( withdrawals and transfers ). | 1 |
| TITLE and DEPARTMENT | 1 |
| or any other contact information previously owned by me or my wife | 1 |
| etc. and that I had an account connected to the phone number. | 1 |
| name etc. This would be two companies CONSPIRING TO COMMIT the same fraudulent activities.,,Resurgent Capital Services L.P.,NY,10314,,Consent provided,Web,2024-10-11,Closed with explanation,Yes,N/A,10417251 | 1 |
| driver 's license | 1 |
| and email address. I believe | 1 |
| and my husbands name. I was told they would call to verify my employment. After waiting a day with no calls to verify employment | 1 |
| government ID | 1 |
| XXXX XXXX | 1 |
| and date of birth that do not belong to me. The only accurate information in the report was the last four digits of my SSN. | 1 |
| address to attempt locating the application | 1 |
| or address. | 1 |
| and driver 's license | 1 |
| and date of birth ) matched my own | 1 |
| etc. I did not report any fraud | 1 |
| both security questions ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and then placed me on hold. When he returned to the line | 2 |
| SHARE | 2 |
| Social Security Number | 1 |
| she did not return my calls. Actually | 1 |
| I have never taken a loan from XXXX XXXX XXXX | 1 |
| to verify the account | 1 |
| if RC states they are collecting on behalf of XXXX then they would have access to the all the information on the account correct? They would even have access to the letter I sent to XXXX to stop selling | 1 |
| Indiana | 1 |
| including my full legal name | 1 |
| I called Carvana and spoke with a representative who said that my paystubs were not sufficient. Keep in mind | 1 |
| date of birth | 1 |
| my email | 1 |
| I finally received a credit report on XX/XX/year>. However | 1 |
| and to watch for a letter or email to determine my status. I called again XX/XX/XXXX at XXXX | 1 |
| he did not respond. I then called the original creditor | 1 |
| I received a seemingly legitimate offer letter from the scammers. I accepted the offer | 1 |
| or A police report related to the identity theft On XX/XX/2025 | 1 |
| address | 1 |
| last months rent of {$4100.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About phone number
phone number has accumulated 21 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 19 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is XX/XX/year, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phone number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "STORE", and the single most common underlying issue is "and then placed me on hold. When he returned to the line".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phone number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does phone number have?
phone number has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
Does phone number respond to complaints on time?
phone number has a 0% timely response rate to CFPB complaints.
What is the most common complaint about phone number?
The most common issue reported against phone number is "and then placed me on hold. When he returned to the line" in the "STORE" product category.
Read our methodology — how this data is sourced, computed, and verified.
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