Total complaints
8
Filed since Desp
2026 data Public-data reference. official source
phone call
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows phone call's complaint history from CFPB public records. 8 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
Desp
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
phone call complaint mix by product
- if you 3 37.5% – 0% relief
- on XX/XX/2023 1 12.5% – 0% relief
- I was 1 12.5% – 0% relief
- and he 1 12.5% – 0% relief
- I made 1 12.5% – 0% relief
- and later 1 12.5% – 0% relief
How phone call's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| if you are unable to verify the disputed information | 3 |
| on XX/XX/2023 | 1 |
| I was sent to collections for XXXX high balances that I do not recognize. I never received any debt collection letters regarding these charges. Upon discovering the collections on my credit report | 1 |
| and he contacted the sellers agent on Monday | 1 |
| I made a {$450.00} payment for my auto loan to cover the installment due on XX/XX/XXXX. The lenders billing cycle runs from XX/XX/XXXX to XX/XX/XXXX | 1 |
| and later received a call from her. She was somewhat frantic on the telephone discussing the matter and it was hard for me to get a word in edgewise. She would ask questions and while explaining to her the answer | 1 |
Top States
| State | Complaints |
|---|---|
| etc. ) A copy of the verified documentation used Please consider this a formal dispute and request for investigation as provided by the FCRA. I expect written confirmation of the results of your reinvestigation within 30 days | 3 |
| or email from Citibank or XXXX from the time I made the transfer to the date of my account 's closure. This situation has put me in a vulnerable position as I am unable to pay my monthly bills. This was an isolated incident and my first time conducting such a big transaction of over {$2000.00} | 1 |
| or status update regarding these collections. | 1 |
| 1 | |
| letter | 1 |
| or letter ) from Service Link since this last phone call. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I request the method of verification | 3 |
| I transferred {$2400.00} to my significant other through XXXX within the Citibank app to reimburse him for expenses. It is important to note that I adhered to the daily transfer limit of {$2500.00} for my basic Citibank account. These transactions were well within the normal usage of my account | 1 |
| to Cedars Business Services | 1 |
| and provided her with the denial letter from the other loan company. Our real estate agent was told at that time by the Pulte Homes sellers agent that Pulte Homes had received our conditional approval from the lender of choice | 1 |
| meaning it should have satisfied the XX/XX/XXXX installment. On XX/XX/XXXX | 1 |
| I asked her to let me speak. Regardless of what I said or explained | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About phone call
phone call has accumulated 8 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is We also to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phone call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "if you are unable to verify the disputed information", and the single most common underlying issue is "I request the method of verification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phone call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does phone call have?
phone call has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does phone call respond to complaints on time?
phone call has a 0% timely response rate to CFPB complaints.
What is the most common complaint about phone call?
The most common issue reported against phone call is "I request the method of verification" in the "if you are unable to verify the disputed information" product category.
Read our methodology — how this data is sourced, computed, and verified.
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