Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows phone bill's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How phone bill's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and also had a account set up by one of your branch members with a invalid document had an an account closed then reopened so that the check could be recovered and deposited into their account | 1 |
| State | Complaints |
|---|---|
| a prepaid debit card released the check to me and even though I had all the necessary verification I had a valid id two credit cards and a history of XXXX years with chase my account was closed | 1 |
| Issue | Complaints |
|---|---|
| who by the way is a law firm | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
phone bill has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The way th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, phone bill reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and also had a account set up by one of your branch members with a invalid document had an an account closed then reopened so that the check could be recovered and deposited into their account", and the single most common underlying issue is "who by the way is a law firm".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating phone bill: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
phone bill has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
phone bill has a 0% timely response rate to CFPB complaints.
The most common issue reported against phone bill is "who by the way is a law firm" in the "and also had a account set up by one of your branch members with a invalid document had an an account closed then reopened so that the check could be recovered and deposited into their account" product category.
Read our methodology — how this data is sourced, computed, and verified.