2026 data Public-data reference. official source

personal banker

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows personal banker's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

personal banker complaint mix by product

Total complaints: 1

personal banker complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX XXXX: 1 complaints (100.0%), resolution 0.0% XXXX XXXX 100.0%
  • XXXX XXXX 1 100.0% 0% relief

How personal banker's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX 1

Top States

State Complaints
immediately after the banker transferred my money in my savings account into my checking account. The hacker who was impersonating a Wells Fargo representative told me that since there is an internal investigation going on within Wells Fargo to figure out who the employee is that is doing these acks of fraud to Wells Fargo account holders that I should not give any information on why I am transferring all of my money to a brand new created account in XXXX. He said to not mention the hack that I am experiencing so there would not be any red flags alerting the Wells Fargo employee that I was participating in the investigation on the fraud being done to other Wells Fargo account holders. He informed me that the personal banker will ask me about the reason for such a large transfer and to say that I am purchasing land and that I would be asked how I know XXXX XXXX and for how long and to respond that I have known him for over XXXX years. XXXX XXXX did not question me about the transfer even though I had just transferred all of my savings into my checking and immediately was transferring all my money ( {$91000.00} ) to a different branch in XXXX Ca 1

Top Issues

Issue Complaints
XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About personal banker

personal banker has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The hacker, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, personal banker reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX", and the single most common underlying issue is "XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating personal banker: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does personal banker have?

personal banker has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does personal banker respond to complaints on time?

personal banker has a 0% timely response rate to CFPB complaints.

What is the most common complaint about personal banker?

The most common issue reported against personal banker is "XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX" in the "XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX" product category.

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