Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows personal banker's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How personal banker's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX | 1 |
| State | Complaints |
|---|---|
| immediately after the banker transferred my money in my savings account into my checking account. The hacker who was impersonating a Wells Fargo representative told me that since there is an internal investigation going on within Wells Fargo to figure out who the employee is that is doing these acks of fraud to Wells Fargo account holders that I should not give any information on why I am transferring all of my money to a brand new created account in XXXX. He said to not mention the hack that I am experiencing so there would not be any red flags alerting the Wells Fargo employee that I was participating in the investigation on the fraud being done to other Wells Fargo account holders. He informed me that the personal banker will ask me about the reason for such a large transfer and to say that I am purchasing land and that I would be asked how I know XXXX XXXX and for how long and to respond that I have known him for over XXXX years. XXXX XXXX did not question me about the transfer even though I had just transferred all of my savings into my checking and immediately was transferring all my money ( {$91000.00} ) to a different branch in XXXX Ca | 1 |
| Issue | Complaints |
|---|---|
| XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
personal banker has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The hacker, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, personal banker reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX", and the single most common underlying issue is "XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating personal banker: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
personal banker has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
personal banker has a 0% timely response rate to CFPB complaints.
The most common issue reported against personal banker is "XXXX CA XXXX. XXXX Account XXXX ( XXXX ) XXXX ( XXXX ) : XXXX to transfer all of my money into. Wells Fargo bank address XXXX XXXX XXXX XXXX XXXX XXXX" in the "XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX and the Wells Fargo representative who I was transferred to XXXX XXXX XXXX ) XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.