Total complaints
1
Filed since Abou
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows persona loan's complaint history from CFPB public records. 1 consumers have filed complaints since Abou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Abou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How persona loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and received a different response each time. One bank said it was fraud and could not tell me anything else | 1 |
| State | Complaints |
|---|---|
| or even move since then. I have had to rely on making cash payments for everything. I deserve to have my credit score brought back to where it was before Chase ruined my life. When I entered the Chase Bank in XXXX I had planned to take my life if I was told the same thing again. For the first time in my life I had over {$10000.00} in my bank account and Chase decided to ruin me. I have called Chase 's corporate office about this dozens of times since then and they simply do no nothing. I had tried contacting lawyers but nobody wants to go against Chase. It just occurred to me this morning to trying contact government agencies. I will be sending this same message to the Federal Trade Commission and the Office of the Comptroller of the Currency. | 1 |
| Issue | Complaints |
|---|---|
| but most of them did not tell me anything. I eventually walked into a Chase Bank in XXXX and decided to cause a scene | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
persona loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Abou, and the most recent logged activity is About two , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, persona loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and received a different response each time. One bank said it was fraud and could not tell me anything else", and the single most common underlying issue is "but most of them did not tell me anything. I eventually walked into a Chase Bank in XXXX and decided to cause a scene".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating persona loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
persona loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
persona loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against persona loan is "but most of them did not tell me anything. I eventually walked into a Chase Bank in XXXX and decided to cause a scene" in the "and received a different response each time. One bank said it was fraud and could not tell me anything else" product category.
Read our methodology — how this data is sourced, computed, and verified.