2026 data Public-data reference. official source

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since

Total complaints

1

Filed since In X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time complaint mix by product

Total complaints: 1

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I applied: 1 complaints (100.0%), resolution 0.0% I applied 100.0%
  • I applied 1 100.0% 0% relief

How perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I applied for a Texas Cash-Out to pay off my HELOC and credit card debt. The application was completed in R******s name only 1

Top States

State Complaints
that I was told by that same employee that Chase legally does not have to add the only qualifying borrower even though borrowers do not know and are not informed of this. No conversation ever took place involving XXXX or notary 1

Top Issues

Issue Complaints
the proposed new lender received title work stating XXXX XXXX as the sole listed on title. At this time 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied for a Texas Cash-Out to pay off my HELOC and credit card debt. The application was completed in R******s name only", and the single most common underlying issue is "the proposed new lender received title work stating XXXX XXXX as the sole listed on title. At this time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time have?

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time respond to complaints on time?

perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time has a 0% timely response rate to CFPB complaints.

What is the most common complaint about perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time?

The most common issue reported against perhaps less than a few minutes after the recorded phone call began. I promptly made another phone call to the Chase Bank Branch and spoke with the available Mortgage Specialist. It was at that time is "the proposed new lender received title work stating XXXX XXXX as the sole listed on title. At this time" in the "I applied for a Texas Cash-Out to pay off my HELOC and credit card debt. The application was completed in R******s name only" product category.

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