Total complaints
1
Filed since We a
2026 data Public-data reference. official source
performed by prior servicer
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows performed by prior servicer's complaint history from CFPB public records. 1 consumers have filed complaints since We a. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
performed by prior servicer complaint mix by product
- NSTR 'response 1 100.0% – 0% relief
How performed by prior servicer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| NSTR 'response letter of XXXX/XXXX/XXXX to Ofc. of CA Att. Gen. wherein NSTR claimed my file was evaluated under the DOJ Program & resulted in a negative NPV is materially false. Another complaint letter has been sent to Ofc. of CA Attn. Gen. by | 1 |
Top States
| State | Complaints |
|---|---|
| and only facilitated by NSTR. No comprehensive research was conducted as required under the MHA Model XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the previously enclosed DOJ letter of declination | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About performed by prior servicer
performed by prior servicer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We a, and the most recent logged activity is We allege , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, performed by prior servicer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NSTR 'response letter of XXXX/XXXX/XXXX to Ofc. of CA Att. Gen. wherein NSTR claimed my file was evaluated under the DOJ Program & resulted in a negative NPV is materially false. Another complaint letter has been sent to Ofc. of CA Attn. Gen. by", and the single most common underlying issue is "the previously enclosed DOJ letter of declination".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating performed by prior servicer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does performed by prior servicer have?
performed by prior servicer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does performed by prior servicer respond to complaints on time?
performed by prior servicer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about performed by prior servicer?
The most common issue reported against performed by prior servicer is "the previously enclosed DOJ letter of declination" in the "NSTR 'response letter of XXXX/XXXX/XXXX to Ofc. of CA Att. Gen. wherein NSTR claimed my file was evaluated under the DOJ Program & resulted in a negative NPV is materially false. Another complaint letter has been sent to Ofc. of CA Attn. Gen. by" product category.
Read our methodology — how this data is sourced, computed, and verified.
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