Total complaints
1
Filed since My m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess's complaint history from CFPB public records. 1 consumers have filed complaints since My m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told by XXXX XXXX that I was a few payment behind. I called Carrington then and was told there was nothing I could do. Now | 1 |
| State | Complaints |
|---|---|
| it was all screwed up and it looked as if Carrington had put lates on my credit for no reason '' ( reps words not mine ) but even though she felt that way | 1 |
| Issue | Complaints |
|---|---|
| I am trying to do something with my mortgage and Carrington is not helping me. They have falsely reported multiple lates to my credit report. I can tried to dispute this and cant get anywhere with them. I have proof of the payments from my bank account. I also have a history from Carrington showing payments being made or paying extra. They told me the extra money would be put in a bucket '' when I had enough for an extra payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My m, and the most recent logged activity is My mortgag, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told by XXXX XXXX that I was a few payment behind. I called Carrington then and was told there was nothing I could do. Now", and the single most common underlying issue is "I am trying to do something with my mortgage and Carrington is not helping me. They have falsely reported multiple lates to my credit report. I can tried to dispute this and cant get anywhere with them. I have proof of the payments from my bank account. I also have a history from Carrington showing payments being made or paying extra. They told me the extra money would be put in a bucket '' when I had enough for an extra payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess has a 0% timely response rate to CFPB complaints.
The most common issue reported against per XXXX XXXX. Where did my funds go? How much money did I pay extra and not get back or transferred to XXXX XXXX? How much do they owe me? While talking with Carrington for almost 2 hours on XXXX the rep agreed that this was a mess is "I am trying to do something with my mortgage and Carrington is not helping me. They have falsely reported multiple lates to my credit report. I can tried to dispute this and cant get anywhere with them. I have proof of the payments from my bank account. I also have a history from Carrington showing payments being made or paying extra. They told me the extra money would be put in a bucket '' when I had enough for an extra payment" in the "I was told by XXXX XXXX that I was a few payment behind. I called Carrington then and was told there was nothing I could do. Now" product category.
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