Total complaints
2
Filed since Curr
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows per CFPB regulations's complaint history from CFPB public records. 2 consumers have filed complaints since Curr. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Curr
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How per CFPB regulations's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| amounts owed | 2 |
| State | Complaints |
|---|---|
| you can not divulge sensitive account information to anyone other than the debtor. She then said that they would have to go back and listen to phone calls to investigate. After trying to ask for more info on why this happened | 2 |
| Issue | Complaints |
|---|---|
| which she was not. I never listed her down anywhere on any account. I know they got the information from a skip trace report. I called XXXX today on XX/XX/2020 at XXXX EST and spoke to a CSR about this and said they would remove her number from the account. She ended up transferring me to a manager whose name I couldn't understand. The manager confirmed they did call and said in her notes that they spoke to the debtor on XX/XX/2020 '' and said they had been sending statement after statement | 1 |
| which she was not. I never listed her down anywhere on any account. I know they got the information from a skip trace report. I called Halstead today on XX/XX/2020 at XXXX EST and spoke to a XXXX about this and said they would remove her number from the account. She ended up transferring me to a manager whose name I couldn't understand. The manager confirmed they did call and said in her notes that they spoke to the debtor on XX/XX/2020 '' and said they had been sending statement after statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
per CFPB regulations has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Curr, and the most recent logged activity is Current Cr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, per CFPB regulations reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "amounts owed", and the single most common underlying issue is "which she was not. I never listed her down anywhere on any account. I know they got the information from a skip trace report. I called XXXX today on XX/XX/2020 at XXXX EST and spoke to a CSR about this and said they would remove her number from the account. She ended up transferring me to a manager whose name I couldn't understand. The manager confirmed they did call and said in her notes that they spoke to the debtor on XX/XX/2020 '' and said they had been sending statement after statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating per CFPB regulations: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
per CFPB regulations has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
per CFPB regulations has a 0% timely response rate to CFPB complaints.
The most common issue reported against per CFPB regulations is "which she was not. I never listed her down anywhere on any account. I know they got the information from a skip trace report. I called XXXX today on XX/XX/2020 at XXXX EST and spoke to a CSR about this and said they would remove her number from the account. She ended up transferring me to a manager whose name I couldn't understand. The manager confirmed they did call and said in her notes that they spoke to the debtor on XX/XX/2020 '' and said they had been sending statement after statement" in the "amounts owed" product category.
Read our methodology — how this data is sourced, computed, and verified.