Total complaints
1
Filed since Last
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Last
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked if I could hire my own independent licensed appraiser and pay for an independent appraisal of my house and they said No once again. I strongly believe the person they sent to my house was obviously working in their favor | 1 |
| State | Complaints |
|---|---|
| LLC.,OH,45255,,Consent provided,Web,2023-08-01,Closed with explanation,Yes,N/A,7336142 | 1 |
| Issue | Complaints |
|---|---|
| except a fence in the back yard | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Last, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked if I could hire my own independent licensed appraiser and pay for an independent appraisal of my house and they said No once again. I strongly believe the person they sent to my house was obviously working in their favor", and the single most common underlying issue is "except a fence in the back yard".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES has a 0% timely response rate to CFPB complaints.
The most common issue reported against PennyMac would use that {$430000.00} evaluation on their site.,,PENNYMAC LOAN SERVICES is "except a fence in the back yard" in the "I asked if I could hire my own independent licensed appraiser and pay for an independent appraisal of my house and they said No once again. I strongly believe the person they sent to my house was obviously working in their favor" product category.
Read our methodology — how this data is sourced, computed, and verified.