Pennsylvania Attorney General XXXX XXXX was quoted : Our investigation uncovered two deceptive and unfair schemes XXXX was using that broke the law and put their own profits ahead of the people they served. The first scheme involved XXXX issuing subprime private loans to borrowers they knew could not pay the money back similar to the mortgage crisis in XXXX. The second scheme we uncovered was XXXX drive to mislead borrowers into forbearances

What the CFPB Record Shows About Pennsylvania Attorney General XXXX XXXX was quoted : Our investigation uncovered two deceptive and unfair schemes XXXX was using that broke the law and put their own profits ahead of the people they served. The first scheme involved XXXX issuing subprime private loans to borrowers they knew could not pay the money back similar to the mortgage crisis in XXXX. The second scheme we uncovered was XXXX drive to mislead borrowers into forbearances

Pennsylvania Attorney General XXXX XXXX was quoted : Our investigation uncovered two deceptive and unfair schemes XXXX was using that broke the law and put their own profits ahead of the people they served. The first scheme involved XXXX issuing subprime private loans to borrowers they knew could not pay the money back similar to the mortgage crisis in XXXX. The second scheme we uncovered was XXXX drive to mislead borrowers into forbearances has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Pennsylvania Attorney General XXXX XXXX was quoted : Our investigation uncovered two deceptive and unfair schemes XXXX was using that broke the law and put their own profits ahead of the people they served. The first scheme involved XXXX issuing subprime private loans to borrowers they knew could not pay the money back similar to the mortgage crisis in XXXX. The second scheme we uncovered was XXXX drive to mislead borrowers into forbearances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX ( hereafter referred to as XXXX due to XXXX XXXX divesting that segment ) overtook ownership of two student loan accounts ( hereafter referred to as loans ) of a US citizen with XXXX XXXX outside of the United States. XXXX overtook the loans despite not having the proper basic processes in place to service an account XXXX XXXX XXXX reXXXX within the United States. This included : - Only accepting payment via paper-check issued by a XXXXXXXX XXXX XXXX - No telephone numbers that were accessible outside the continental United States. - No subject matter experts to resolve unique issues - Policy that prohibited representatives from following a case after phone conversations had ended During the period from XX/XX/XXXX until XX/XX/XXXX", and the single most common underlying issue is "acting in an advisory capacity".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pennsylvania Attorney General XXXX XXXX was quoted : Our investigation uncovered two deceptive and unfair schemes XXXX was using that broke the law and put their own profits ahead of the people they served. The first scheme involved XXXX issuing subprime private loans to borrowers they knew could not pay the money back similar to the mortgage crisis in XXXX. The second scheme we uncovered was XXXX drive to mislead borrowers into forbearances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.