Total complaints
7
Filed since In a
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows penalties's complaint history from CFPB public records. 7 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
7
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How penalties's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they wouldn't be bothering me anymore and the house was mine this was in XX/XX/XXXX. In XX/XX/XXXX | 2 |
| you are required to verify the account | 2 |
| I * * dispute the current reported balance of {$4100.00} * * | 1 |
| I was never notified of my rights | 1 |
| such as XXXX did in NY where it operated under the name Americas ' Wholesale Lender '' allegedly under the laws of NY '' while not incorporated in NY and no lending license in NY causing XXXX XXXX VOID mortgages ; ( 3 ) ignoring breaks in the chain of title at every stage | 1 |
| State | Complaints |
|---|---|
| and fees. | 2 |
| or interest applied without verification. | 2 |
| and collection costs. | 1 |
| third-party repair and deduct | 1 |
| mystery fees ; ( 16 ) failure to send accurate and reasonable escrow charge statements ; ( 17 ) improper use of Suspense Accounts ; ( 18 ) charging fees and expenses to monies held in Suspense Accounts ; ( 19 ) sending inaccurate statements to Borrower with extreme monthly swings in category figures ranging from {$30000.00} to {$150000.00} ; ( 20 ) sloppy and inaccurate accounting & deficient platforms for handling transferred accounts ; ( 21 ) refusal to respond or deal with disaster occurrences to property ; ( 22 ) failure to present accurate reinstatement figures in statements ; ( 23 ) intentionally and knowingly using fraudulent and VOID documentation such as the basis for foreclosures ; ( 24 ) imposition of unwarranted fees | 1 |
| Issue | Complaints |
|---|---|
| to learn they never foreclosed | 2 |
| statements | 2 |
| itemized breakdown of the {$4100.00} balance | 1 |
| re-notify the owner/manager orally and in writing. If you still dont get a response | 1 |
| fraudulent Notes for standing in foreclosures ; ( 9 ) attempting to use fraudulently assigned deeds for standing in foreclosures ; ( 10 ) refusing to address loan modification requests from Borrower including pay off option ; ( 11 ) failure to send accurate regular statements ; ( 12 ) failure to correct obvious errors in statements ; ( 13 ) refusal to credit Borrower monies paid amounting to {$120000.00} ; ( 14 ) failure to pay property taxes causing Borrower to have XXXX liens | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
penalties has accumulated 7 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, penalties reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they wouldn't be bothering me anymore and the house was mine this was in XX/XX/XXXX. In XX/XX/XXXX", and the single most common underlying issue is "to learn they never foreclosed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating penalties: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
penalties has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
penalties has a 0% timely response rate to CFPB complaints.
The most common issue reported against penalties is "to learn they never foreclosed" in the "they wouldn't be bothering me anymore and the house was mine this was in XX/XX/XXXX. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.