2026 data Public-data reference. official source

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller's complaint history from CFPB public records. 1 consumers have filed complaints since Belo. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Belo
Since

Total complaints

1

Filed since Belo

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller complaint mix by product

Total complaints: 1

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). PayPal was: 1 complaints (100.0%), resolution 0.0% PayPal was 100.0%
  • PayPal was 1 100.0% 0% relief

How PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
PayPal was supposed to refund the restocking fee of {$200.00} to XXXX XXXXXXXX XXXX XXXXXXXX PayPal account 1

Top States

State Complaints
the order was canceled and the seller was to refund the full amount less the restocking fee. As far as I understand it 1

Top Issues

Issue Complaints
and XXXX XXXXXXXX XXXX XXXX has not been in business in years. And we are trying to find out what options we have. We were told PayPal does not have a statute of limitations on refunds. Can you please review this issue with PayPal for the full amount of {$4600.00} or even the less of the restocking fee of {$200.00} leaving our refund to be {$4400.00}? The PayPal account is under XXXX XXXX XXXX. The email is XXXX. I am hoping you can help me in recouping my funds from PayPal. Please note we never received any product or service from the seller 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Belo, and the most recent logged activity is Below is t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "PayPal was supposed to refund the restocking fee of {$200.00} to XXXX XXXXXXXX XXXX XXXXXXXX PayPal account", and the single most common underlying issue is "and XXXX XXXXXXXX XXXX XXXX has not been in business in years. And we are trying to find out what options we have. We were told PayPal does not have a statute of limitations on refunds. Can you please review this issue with PayPal for the full amount of {$4600.00} or even the less of the restocking fee of {$200.00} leaving our refund to be {$4400.00}? The PayPal account is under XXXX XXXX XXXX. The email is XXXX. I am hoping you can help me in recouping my funds from PayPal. Please note we never received any product or service from the seller".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller have?

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller respond to complaints on time?

PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller has a 0% timely response rate to CFPB complaints.

What is the most common complaint about PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller?

The most common issue reported against PayPal stated ( XXXX rep and myself in a conference call ) that they returned all the money to XXXX on XX/XX/2021 and they no longer have our money and that XXXX Has it and needed to disburse it back to the card balance. We were advised that XXXX had not received the funds and that PayPal had sent the funds to the seller. In speaking with the seller they advised that their Bank is still in Deficit the full amount. Any help with this would be very much appreciated as we have gone back and forth with all parties involved and can not seem to get a valid resolution and we are paying on something we never received. If you have any questions or need clarification on anything else please contact me. Previous Complaint details : I am hoping you can help assist me in recouping my funds from Pay Pal / XXXX. Please note we never received any product or service from the seller is "and XXXX XXXXXXXX XXXX XXXX has not been in business in years. And we are trying to find out what options we have. We were told PayPal does not have a statute of limitations on refunds. Can you please review this issue with PayPal for the full amount of {$4600.00} or even the less of the restocking fee of {$200.00} leaving our refund to be {$4400.00}? The PayPal account is under XXXX XXXX XXXX. The email is XXXX. I am hoping you can help me in recouping my funds from PayPal. Please note we never received any product or service from the seller" in the "PayPal was supposed to refund the restocking fee of {$200.00} to XXXX XXXXXXXX XXXX XXXXXXXX PayPal account" product category.

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