Total complaints
1
Filed since On X
2026 data Public-data reference. official source
PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items complaint mix by product
- 2015 1 100.0% – 0% relief
How PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 2015 | 1 |
Top States
| State | Complaints |
|---|---|
| but their policy is to not re-open a claim after it has been closed. The seller then unilaterally issued me a refund of {$2.00} | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which I rejected and escalated the dispute to a claim on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items
PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2015", and the single most common underlying issue is "which I rejected and escalated the dispute to a claim on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items have?
PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items respond to complaints on time?
PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items has a 0% timely response rate to CFPB complaints.
What is the most common complaint about PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items?
The most common issue reported against PayPal never requested any further documentation and the status on the website was that it was continuing to review the claim. Then the claim was abruptly closed. I followed up with PayPal to try to re-open the claim so I could provide photographs of the items is "which I rejected and escalated the dispute to a claim on XXXX XXXX" in the "2015" product category.
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