Total complaints
1
Filed since 3 Ne
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows payout will be made the first week of the following calendar month ; otherwise's complaint history from CFPB public records. 1 consumers have filed complaints since 3 Ne. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 3 Ne
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How payout will be made the first week of the following calendar month ; otherwise's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| new credit card account | 1 |
| State | Complaints |
|---|---|
| any earned payout will be made at the end of the 60 day period. Spending bonus payouts for qualified purchases will be completed by XXXX. First Tech does not have the ability to control how a retailer chooses to classify their business and therefore reserves the right to determine which purchases qualify for promotional offer. Merchants who accept XXXX debit and credit cards are assigned a merchant code which is determined by the merchant or its processor in accordance with XXXX procedures based on the kinds of products and services they primarily sell. First Tech groups similar merchant codes into categories for purposes of making offers to you. Please note that First Tech makes every effort to include all relevant merchant codes in our categories. However | 1 |
| Issue | Complaints |
|---|---|
| online streaming subscriptions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
payout will be made the first week of the following calendar month ; otherwise has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3 Ne, and the most recent logged activity is 3 New Memb, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, payout will be made the first week of the following calendar month ; otherwise reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "new credit card account", and the single most common underlying issue is "online streaming subscriptions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating payout will be made the first week of the following calendar month ; otherwise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
payout will be made the first week of the following calendar month ; otherwise has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
payout will be made the first week of the following calendar month ; otherwise has a 0% timely response rate to CFPB complaints.
The most common issue reported against payout will be made the first week of the following calendar month ; otherwise is "online streaming subscriptions" in the "new credit card account" product category.
Read our methodology — how this data is sourced, computed, and verified.