Total complaints
1
Filed since Ever
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due's complaint history from CFPB public records. 1 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ever
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that the person I talked to was incorrect | 1 |
| State | Complaints |
|---|---|
| but now no other lender will refinance me because of Mr. Cooper and the way they do business | 1 |
| Issue | Complaints |
|---|---|
| and my mortgage payments have gone up almost 200.00 a month after my account was sold to Mr. Cooper | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Every time, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that the person I talked to was incorrect", and the single most common underlying issue is "and my mortgage payments have gone up almost 200.00 a month after my account was sold to Mr. Cooper".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due has a 0% timely response rate to CFPB complaints.
The most common issue reported against payments they wouldn't accept '' being partial payments and then possibly making another payment before 30 days past due is "and my mortgage payments have gone up almost 200.00 a month after my account was sold to Mr. Cooper" in the "that the person I talked to was incorrect" product category.
Read our methodology — how this data is sourced, computed, and verified.