Total complaints
10
Filed since Deta
2026 data Public-data reference. official source
payment status
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows payment status's complaint history from CFPB public records. 10 consumers have filed complaints since Deta. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
Deta
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
payment status complaint mix by product
- date of 3 33.3% – 0% relief
- I explicitly 1 11.1% – 0% relief
- I specifically 1 11.1% – 0% relief
- I specifically 1 11.1% – 0% relief
- I specifically 1 11.1% – 0% relief
- I explicitly 1 11.1% – 0% relief
- whether written 1 11.1% – 0% relief
How payment status's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| date of last activity | 3 |
| I explicitly requested XXXX XXXX to provide specific details pertaining to the account | 1 |
| I specifically requested XXXX XXXXXXXX XXXX XXXXXXXX to provide detailed information about the account | 1 |
| I specifically requested XXXX XXXX to provide detailed information about the account | 1 |
| I specifically requested XXXX XXXX XXXX XXXX to provide detailed information about the account | 1 |
| I explicitly requested Capital One to provide specific details pertaining to the account | 1 |
| whether written | 1 |
| everything has to be 100 % accurate on my credit report. EQUIFAX | 1 |
Top States
| State | Complaints |
|---|---|
| and date of account closure. However | 5 |
| creditor remarks | 3 |
| or history to any third-party or consumer reporting agency. This includes written | 1 |
| date of last payment | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| scheduled payment amount | 5 |
| balance owed | 3 |
| or implied | 1 |
| last reported dates | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About payment status
payment status has accumulated 10 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Deta, and the most recent logged activity is In my disp, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, payment status reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "date of last activity", and the single most common underlying issue is "scheduled payment amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating payment status: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does payment status have?
payment status has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does payment status respond to complaints on time?
payment status has a 0% timely response rate to CFPB complaints.
What is the most common complaint about payment status?
The most common issue reported against payment status is "scheduled payment amount" in the "date of last activity" product category.
Read our methodology — how this data is sourced, computed, and verified.
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