Total complaints
1
Filed since Ref
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Payment Received's complaint history from CFPB public records. 1 consumers have filed complaints since Ref . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ref
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Payment Received's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was unaware of my rights as a consumer and was willing to sign anything to get a dependable vehicle. Even let you require a deposit which was against the Truth in Lending laws since cash does not go within a consumer credit transaction and should have been included in the finance charge since its the sum of all charges. Recently I have read up on my rights as a consumer as protected by the Truth in Lending Act 15 USC 1601 | 1 |
| State | Complaints |
|---|---|
| Last Payment Made | 1 |
| Issue | Complaints |
|---|---|
| Responsibility | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Payment Received has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ref , and the most recent logged activity is Ref : Acco, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Payment Received reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was unaware of my rights as a consumer and was willing to sign anything to get a dependable vehicle. Even let you require a deposit which was against the Truth in Lending laws since cash does not go within a consumer credit transaction and should have been included in the finance charge since its the sum of all charges. Recently I have read up on my rights as a consumer as protected by the Truth in Lending Act 15 USC 1601", and the single most common underlying issue is "Responsibility".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Payment Received: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Payment Received has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Payment Received has a 0% timely response rate to CFPB complaints.
The most common issue reported against Payment Received is "Responsibility" in the "I was unaware of my rights as a consumer and was willing to sign anything to get a dependable vehicle. Even let you require a deposit which was against the Truth in Lending laws since cash does not go within a consumer credit transaction and should have been included in the finance charge since its the sum of all charges. Recently I have read up on my rights as a consumer as protected by the Truth in Lending Act 15 USC 1601" product category.
Read our methodology — how this data is sourced, computed, and verified.