Total complaints
2
Filed since Purs
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows payable directly or indirectly by the person to whom the credit is extended's complaint history from CFPB public records. 2 consumers have filed complaints since Purs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Purs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How payable directly or indirectly by the person to whom the credit is extended's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| plate | 1 |
| as full or partial payment for such sale or lease | 1 |
| State | Complaints |
|---|---|
| and imposed directly or indirectly by the creditor as an incident to the extension of credit. The finance charge does not include charges of a type payable in a comparable cash transaction. The finance charge shall not include fees and amounts imposed by third party closing agents ( including settlement agents | 1 |
| and imposed directly or indirectly by the creditor as an incident to the extension of credit. The finance charge does not include charges of a type payable in a comparable cash transaction. | 1 |
| Issue | Complaints |
|---|---|
| property | 1 |
| unless any consumer credit contract made in connection with such purchase money loan contains the following provision in at least ten point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
payable directly or indirectly by the person to whom the credit is extended has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Purs, and the most recent logged activity is The credit, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, payable directly or indirectly by the person to whom the credit is extended reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "plate", and the single most common underlying issue is "property".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating payable directly or indirectly by the person to whom the credit is extended: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
payable directly or indirectly by the person to whom the credit is extended has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
payable directly or indirectly by the person to whom the credit is extended has a 0% timely response rate to CFPB complaints.
The most common issue reported against payable directly or indirectly by the person to whom the credit is extended is "property" in the "plate" product category.
Read our methodology — how this data is sourced, computed, and verified.